Studently places great importance on protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, and how we handle it in accordance with the General Data Protection Regulation GDPR.

By using the Studently platform, you agree to this Privacy Policy.

1. Who are we?

Studently is an online platform that connects students and landlords in the Netherlands for accommodation.

Studently is operated by:

DM Commerce Hub
Hoefkade 9, 2526BN, The Hague, Netherlands
KVK number: 42000171
VAT BTW number: NL005423554B39
Email: studentlyhousing@gmail.com

DM Commerce Hub Studently is the data controller responsible for the processing of personal data as described in this policy.

2. What personal data do we collect?

We may collect and process the following data:

Student data

• Full name
• Email address
• Telephone number
• Profile and application information
• Communication data

Landlord / partner data

• Name
• Company name
• Contact details
• Property listing details

Automatically collected data

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and tracking data

3. Why do we process your data legal basis?

We process personal data based on the following legal grounds:

Performance of a contract

• Creating and managing user accounts
• Enabling housing applications via the platform
• Facilitating communication between users

Legal obligation

• Financial administration and tax compliance
• Fraud prevention where required by law

Legitimate interest

• Improving our platform and services
• Preventing abuse, fraud, and misuse
• Platform security and monitoring
• Ensuring effective matching between students and listings

We ensure that our legitimate interests do not override your fundamental rights and freedoms.

Consent where applicable

• Optional marketing communications
• Non-essential cookies

4. Platform role important

Studently acts strictly as an intermediary platform.

• Studently is not the property owner, landlord, or rental agent
• When a user applies for a property, their data is forwarded to the relevant landlord or agency
• Landlords and agencies act as independent data controllers once they receive the data

To the extent permitted by law, Studently is not responsible for how third parties process personal data after it has been shared.

5. Payments

Payments including credit purchases and services are processed through:

• PayPal

Studently does not store full payment card or financial details.

All payment transactions are handled securely by PayPal. PayPal processes personal data in accordance with its own privacy policy.

By making a payment, you agree to PayPal’s terms and privacy practices.

6. Sharing of personal data

We only share personal data when necessary:

• With landlords or agencies when a user submits an application
• With PayPal for payment processing
• With hosting and technical service providers
• With analytics providers if applicable
• When required by law or authorities

We never sell personal data to third parties.

7. International data transfers

Some of our service providers may process data outside the European Economic Area.

Where this occurs, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses
• GDPR compliant providers

8. Data retention

We retain personal data only as long as necessary:

• Account data until account deletion
• Application data up to 12 months after last activity
• Payment and invoice data up to 7 years
• Communication data as long as necessary for support and dispute handling

9. Your rights GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability

Requests can be submitted via email:
studentlyhousing@gmail.com

We may request identity verification before processing requests.

10. Security

Studently implements appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Data loss
• Misuse
• Unlawful processing

In the event of a data breach, Studently will act in accordance with applicable legal obligations, including notification requirements where necessary.

Despite these measures, no system can guarantee absolute security.

11. Cookies

Studently uses cookies to:

• Ensure proper website functionality
• Analyse usage and improve performance
• Enhance user experience

Where required, users are asked to provide consent for non-essential cookies through a cookie banner.

For more details, please refer to our Cookie Policy.

12. Minors

The platform is intended for users aged 18 and over.

We do not knowingly collect personal data from minors without parental or legal guardian consent.

13. Changes to this policy

Studently reserves the right to update this Privacy Policy at any time.

The latest version will always be available on this page.

14. Contact

For any questions regarding this Privacy Policy or data processing:

Email: studentlyhousing@gmail.com
Address: Hoefkade 9, 2526BN, The Hague, Netherlands

You also have the right to lodge a complaint with:
Autoriteit Persoonsgegevens